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If you need service...
Take the necessary steps to
preserve food in your unit.
Door/drawers should be left
closed as much as possible when
unit is back in service. Please
have model and serial number
available (look for them on the
left-hand side of the top drawer
compartment). Call your nearest
Sub-Zero Factory Authorized
Service Center in your area,
your dealer or Sub-Zero Freezer
Company, P.O. Box 44130,
Madison, WI 53744-4130.
Telephone 800/222-7820.
For installation questions or
general product operating
information call 800/222-7820
for your local product distributor
or Sub-Zero.
“Sub-Zero Protection Plan”
Full 5 Year Warranty and Limited 6th Through 12th Year Warranty
on the Sealed System
Full 2 Year Warranty on Total Product
Service
Full Five Year Warranty
For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or
replace any components that prove to be defective in materials or workmanship in the sealed system. The sealed
system consists of the compressor, condenser, evaporator, drier and all connecting tubing.
Full Two Year Warranty
For two years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or
replace any part of the product which proves to be defective in materials or workmanship.
Limited 6th Through 12th Year Warranty
From the 6th through the 12th year from the date of original installation, your Sub-Zero warranty covers all parts
that prove to be defective in materials or workmanship in the sealed system (parts only). The sealed system con-
sists of the compressor, condenser, evaporator, drier and all connecting tubing.
Terms Applicable To Each Warranty
All service provided by Sub-Zero under the above warranty must be performed by authorized Sub-Zero service
representatives, unless otherwise specified by Sub-Zero. Service will be provided in the home during the normal
business hours. This warranty applies only to products installed for normal residential use. Details regarding a
non-residential warranty are available upon request.
The warranty applies only to products installed in any one of the fifty states of the United States, the District of
Columbia or the ten provinces of Canada. This warranty does not cover any parts or labor to correct any defect
caused by negligence, accident or improper use, maintenance, installation, service or repair, including but not
limited to improper removal and reinstallation (whether in the unit or at a remote location) of the condensing unit.
The remedies described above for each warranty are the only ones which Sub-Zero will provide, either under
these warranties or under any warranty arising by operation of law. Sub-Zero will not be responsible for any
consequential or incidental damages arising from the breach of these warranties or any other warranties,
whether express, implied or statutory.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have
other legal rights which vary from state to state.
To receive parts and/or service and the name of the Sub-Zero authorized service representative nearest you,
contact your Sub-Zero dealer or distributor or contact Sub-Zero Freezer Company, Service Department,
P.O. Box 44130, Madison, Wisconsin, 53744-4130 or call (800)222-7820.
ervice information
S
ervice
information