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TCL 65C728 User Manual

TCL 65C728
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Other Information
Troubleshooting
Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.
Snowy dots and interference
If the antenna is located in the fringe area of a television
signal where the signal is weak, the picture may be
marred by dots. When the signal is extremely weak,
it may be necessary to install a special antenna to
improve the reception.
1. Adjust the position and orientation of the indoor/
outdoor antenna.
2. Check the connection of antenna.
3. Fine tune the channel.
4. Try another channel. Broadcasting failure may
happen.
Ignition
Black spots or horizontal streaks appear, or the picture
utters or drifts. This is usually caused by interference
from car ignition system, neon lamps, electric drills, or
other electrical appliance.
Ghost
Ghosts are caused by the television signal following
two paths. One is the direct path, the other is reected
from tall buildings, hills, or other objects. Changing the
direction or position of the antenna may improve the
reception.
Radio frequency interference
This interference produces moving ripples or diagonal
streaks, and in some case, loss of contrast in the
picture. Find out and remove the radio interference
source.
* To bring you better visual experience, please remove
all labels from TV front panel and screen before use.
No picture, no sound
1. Check if the fuse or circuit breaker is working.
2. Plug another electrical device into the outlet to make
sure it is working or turned on.
3. Power plug is in a bad contact with the outlet.
4. Check the signal source.
No color
1. Change the color system.
2. Adjust the saturation.
3. Try another channel. Black-white programme may
be received.
Remote control does not work
1. Change the batteries.
2. Batteries are not installed correctly.
No picture, normal sound
1. Adjust the brightness and contrast.
2. Broadcasting failure may happen.
Normal picture, no sound
1. Press the
button to increase volume.
2. Volume is set to mute, press the
button to
restore sound.
3. Change the sound system.
4. Broadcasting failure may happen.
Unorderly ripples on the picture
It is usually caused by local interference, such as cars,
daylight lamps and hair driers. Adjust the antenna to
minimize the interference.

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TCL 65C728 Specifications

General IconGeneral
Screen shapeFlat
Response time- ms
Display diagonal65 \
Display brightness- cd/m²
Display technologyQLED
Native aspect ratio16:9
Peak luminance ratio65 %
Display diagonal (metric)164 cm
Motion interpolation technology-
Dynamic contrast ratio marketing nameMega Contrast
AC input voltage220 - 240 V
AC input frequency50 Hz
Energy efficiency scaleA to G
Power consumption (standby)0.5 W
EqualizerYes
Sound modesMovie, Sports
Audio decodersDolby Atmos, Dolby Digital, Dolby Digital AC4, Dolby TrueHD
RMS rated power20 W
Number of speakers2
Product colorBlack
Mercury content0 mg
Panel mounting interface300 x 300 mm
Package depth165 mm
Package width1645 mm
Package height1000 mm
Package weight26800 g
Processor cores4
High Dynamic Range (HDR) technologyDolby Vision IQ, High Dynamic Range 10 (HDR10), High Dynamic Range 10+ (HDR10 Plus), Hybrid Log-Gamma (HLG)
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN (RJ-45) ports1
Consumer Electronics Control (CEC)T-link
Common interface Plus (CI+) version1.4
Tuner typeAnalog & digital
Analog signal format systemNTSC, PAL, SECAM
Digital signal format systemDVB-C, DVB-S2, DVB-T2
Video appsAmazon Prime Video, Netflix, YouTube
Operating system version11.0
Operating system installedAndroid
Hybrid Broadcast Broadband TV (HbbTV) version2.0.2
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth profilesA2DP, HID
Repairability index6.5
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)300 mm
Width (with stand)1466 mm
Height (with stand)888 mm
Weight (with stand)19500 g
Depth (without stand)83 mm
Width (without stand)1446 mm
Height (without stand)827 mm
Weight (without stand)19200 g

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