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• If the tablet falls into a loop during power on
animation and the user interface can't be accessed,
press and hold the Power key to reset. This
eliminates any abnormal OS booting issues caused
by third party applications.
• If neither method is effective, reset the tablet by
pressing the Power key and the Volume up key
at the same time, and then selecting Wipe data/
factory reset by pressing the Volume key, and
press the Power key to confirm each selection.
My tablet has not responded for several minutes
• If your tablet doesn’t respond, turn off your tablet
by pressing and holding the Power key until it
turns off and then restart it again.
• If your tablet has a removable battery, remove the
battery and reinsert it, then restart the tablet.
• If it still doesn't work, reset the tablet.
My tablet turns off by itself
• Check that your screen is locked when you are not
using your tablet, and make sure that the Power
key is not accidentally pressed while the screen is
unlocked.
• Check the battery charge level.
• If it still doesn't work, reset the tablet or update
software.
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