Tenda HG9 User Manual

Q4: Why cannot I find the 5 GHz Wi-Fi network of the ONT?
A4: Try the following solutions:
If you can find other 5 GHz Wi-Fi networks, refer to Q3 to find a solution.
Only devices supporting 5 GHz Wi-Fi network can find and connect to the 5 GHz
Wi-Fi network.
Q3: Why cannot I find the Wi-Fi signal of the ONT?
A3: Ensure that the 2.4G and 5G LED indicators light up. If not, press the WLAN
button on the side panel of the ONT. The Wi-Fi networks of the ONT are
enabled when the two LED indicators light up. Then try again.
Q6: How to change the Wi-Fi name and password?
A6: Log in to the web UI of the ONT, choose WLAN and repeat the following steps in
wlan0 (5GHz) and wlan1 (2.4GHz):
Wi-Fi name: Choose Basic Settings and change the SSID (Wi-Fi name).
Click Apply Changes, and click OK when Change setting successfully is
shown.
Wi-Fi password: Choose Security, set Encryption to WPA/WPA2-PSK
(recommended) and change the Pre-Shared Key (Wi-Fi password). Click
Apply Changes, and click OK when Change setting successfully is shown.
Q5: How to reset the ONT?
A5: Method1: After the ONT completes startup, use an object with a spike to hold
down the RESET button for 10 or more seconds and release it. All LED
indicators light off in a few seconds. When the POWER LED indicator
lights solid on again, the ONT is reset.
Method2: Log in to the web UI of the ONT, choose Admin > Backup/Restore
and click Reset on the page.
9

Tenda HG9 Specifications

General

ITU standards	G.984.1, G.984.2, G.984.3, G.984.4
Networking standards	IEEE 802.1Q, IEEE 802.3u, IEEE 802.3z
Transmission distance (max)	20 km
Wi-Fi	Yes
Antennas quantity	2
Antenna gain level (max)	6 dBi
Fiber ports quantity	1
Fiber optic connector	SC
Ethernet LAN (RJ-45) ports	4
Product type	Optical network terminal (ONT)
Product color	White
Power consumption (typical)	18 W
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	0 - 45 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 90 %

Weight and Dimensions

Depth	124.9 mm
Width	190 mm
Height	26.5 mm