Tineco PURE ONE X Series User Manual

21
Problem Possible cause Solution
The appliance does not
turn on
No power Charge the battery
Auto protection for overheating Restart after cooling down
The appliance is blocked
(i.e. the tube, suction mouth or
some other parts)
Check and remove blockages
Weak suction power
Dustbin and lters are full Clean the dustbin and lters
The pre-lter is not installed Install the pre-lter
The appliance is blocked
(i.e. the tube, suction mouth or
some other parts)
Remove blockages
The brush roller tangled with hairs
or bers
Clean the brush roller
Rapidly blinking
red for 6s then off
during charging
Charging error
Check if the adaptor is in
good condition
The apaptor is not designed for
this appliance
Use the original adaptor
Rapidly blinking
red and shut
down
Air channel completely blocked Remove blockages
Rapidly blinking red
Brush roller tangled Clean the brush roller
Air channel partly blocked Remove blockages
Solid red during use
Dust sensor blocked Remove blockages
Dustbin not installed properly Install the dustbin properly
Appliance shut
down during use
Battery is overheated Restart after cooling down
Slowly blinking red
First blinking for 3 times: low power
reminding
Charge the battery
Second blinking: no power
Battery won’t charge
The adaptor is not correctly
inserted
Reinsert the adaptor correctly
The adaptor is not designed for
this appliance
Use the original adaptor
Abnormal motor sounds
The appliance is blocked
(i.e. the tube, suction mouth or
some other parts)
Remove blockages
Note:
If the above troubleshooting guide fails to provide a solution, please contact Customer Service on
customerservice@godfreys.com.au / customerservice@godfreys.co.nz or visit our website
www.godfreys.com.au / www.godfreys.co.nz for further support.
Troubleshooting

Tineco PURE ONE X Series Specifications

General

Brand	Tineco
Model	PURE ONE X Series
Category	Vacuum Cleaner
Language	English