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5.Trouble shooting
Please try to solve the following simple problems by yourself.
If problem cannot be solved, please contact the service department.
Occurrence Possible cause / inspection items
Operation failure
Odor
Check whether the appliance is connected to power or whether the plug is in well contact.
Check whether the voltage is too low.
Check whether there is a power failure or partial circuits have tripped.
Odorous foods shall be tightly wrapped.
Check whether there is any rotten food.
Clean the inside of the refrigerator.
Long-time operation
of the compressor
Long operation of the refrigerator is normal in summer when the ambient temperature is high.
It is not suggestible having too much food in the appliance at the same time.
Food shall get cool before being put into the appliance.
The doors are opened too frequently.
Lighting failure
Check whether the refrigerator is connected to power supply and whether the illumination light is
damaged.
Have the light replaced by a specialist.
Closing door failure
The doors is stuck by food packages.
Too much food is placed the refrigerator is tilted.
Loud noise
Door is not
properly sealed
Remove foreign matters on the door seal, Heat the door seals and then cool it for restoration. (or
blow it with an electrical drier or use a hot towel for heating)
from pan
Overflowing water
There is too much food in the freezing chamber or food stored contains too much water, resulting
in heavy defrosting.
The doors are not closed properly, resulting in frosting due to entry of air and increased water due
to defrosting.
Hot cabinet
Heat dissipation of the built-in condenser via the cabinet, which is normal.
When cabinet becomes too hot due to high ambient temperature, or storage of too much food,
compressor shutdown.
Ensure ventilation to facilitate heat dissipation.
Surface condensation
Condensation on the exterior surface and door seals of the refrigerator is normal, when the
ambient humidity is too high.
Wipe the condensate with a clean towel.
Abnormal noise
Check whether accessories are placed at proper locations.
Check whether the floor is level and whether the refrigerator is placed on stable ground.
Buzz: The compressor may produce buzzes during operation, and the buzzes are loud particularly
upon start or stop, which is normal.
Creak: Refrigerant flowing inside of the appliance may produce creak, which is normal.
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