Part 9
Reporting safety defects for
U.S. owners
181
REPORTING SAFETY
DEFECTS FOR U.S.
OWNERS AND
UNIFORM TIRE
QUALITY GRADING
Reporting safety defects for
U.S. owners
Uniform tire quality grading
If you believe that your vehicle has
a defect which could cause a crash
or could cause injury or death, you
should immediately inform the Na-
tional Highway Traffic Safety Ad-
ministration (NHTSA) in addition to
notifying Toyota Motor Sales,
U.S.A., Inc.
(Toll-free: 1-800-331-4331).
If NHTSA receives similar com-
plaints, it may open a investiga-
tion, and if it finds that a safety de-
fect exists in a group of vehicles, it
may order a recall and remedy
campaign. However, NHTSA
cannot become involved in individ-
ual problems between you, your
dealer, or Toyota Motor Sales,
U.S.A., Inc.
To contact NHTSA, you may either
call the Auto Safety Hotline toll-
free at 1-800-424-9393 (or
366-0123 in Washington D.C.
area) or write to: NHTSA. U.S. De-
partment of Transportation. Wash-
ington D.C. 20590. You can also
obtain other information about mo-
tor vehicle safety from the Hotline.
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