7 Troubleshooting
This section lists the common problems that according to the LED status and other problems you may encounter when operating
the printer. Also, it provides solutions.
LED Status
* Turn on the power switch.
* Check if the green LED is lit on power supply. If it is not lit on,
power supply is broken.
* Check both power connections from the power cord to the power
supply and from the power supply to the printer power jack if
they are connected securely.
The printer is ready to use
* Press the FEED button to resume for printing.
The out of label or the
printer setting is not
correct
1. Out of label
* Load a roll of label and follow the instructions in loading the
media then press the FEED button to resume for printing.
2. Printer setting is not correct
* Initialize the printer