FAQs
WARNING: To reduce the risk of personal injury, unplug the vacuum cleaner before performing
maintenance/troubleshooting checks.
Is there an accessory missing?
• Check the ‘Machine Overview’ page in this guide to make sure the part is denitely included in your unit.
• If it is missing, we’re here to help. Simply call us on 0844 412 8455
Why won’t the vacuum cleaner pick up?
• The lters may be clogged: Refer to the Maintenance sections (Page 5).
• The Dirt Container is full or blocked: Refer to the Maintenance sections (Page 5).
• The Dirt Container may be incorrectly installed: Refer to the Maintenance sections (Page 5).
Why is dust escaping from the vacuum?
• The lters may not be installed correctly. Refer to the Maintenance sections (Page 5).
• The Dirt container may be incorrectly installed: Remove the Dirt Container from the unit by pressing the Dirt Container
Release Button (6) and reattach it to the unit, ensuring it is locked rmly back into place.
• The lters may be clogged: Refer to the Maintenance sections (Page 5).
What do I do if an accessory/the unit becomes damaged or broken?
• Visit www.vax.co.uk for parts and spares.
• Please call our Vax careline to purchase new spares or order a replacement: 0844 412 8455
Why will the vacuum cleaner not run?
• It may not be plugged into the electrical socket correctly: Ensure that the plug is pushed into the electrical socket securely
• The electrical socket may not be working: Check the fuse or breaker and consult an electrician.
• The motor Thermostat may have tripped: Switch o and unplug the vacuum cleaner. Leave for one hour before switching
the vacuum cleaner back on.
To Next Page
Loading...
Need help?
General
