14
CARE & MAINTENANCE
TECHNICAL SUPPORT
1. Keep your V
.
mOtION™ clean by wiping it with a slightly damp cloth.
Never use solvents or abrasives.
2. Keep it out of direct sunlight and away from direct sources of heat.
3. Remove the batteries when not using it for an extended period of time.
4. Avoid dropping it. NEVER try to dismantle it.
5. Always keep the V
.
mOtION™ away from water.
If you have a problem that cannot be solved by using this manual, we encourage
you to visit us online or contact our Consumer Services Department with any
problems and/or suggestions that you might have. A support representative
will be happy to assist you.
Before requesting support, please be ready to provide or include the
information below:
• The name of your product or model number (the model number is typically
located on the back or bottom of your product).
• The actual problem you are experiencing.
• The actions you took right before the problem occurred.
Internet: www.vtechkids.com
Phone: 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
WARNING
A very small percentage of the public, due to an existing condition, may
experience epileptic seizures or momentary loss of consciousness when
viewing certain types of flashing colors or patterns, especially on television.
While the V
.
mOtION™ Active Learning System does not contribute
to any additional risks, we do recommend that parents supervise their
children while they play video games. If your child experiences dizziness,
altered vision, disorientation, or convulsions, discontinue use immediately
and consult your physician. Please note that focusing on a television
screen at close range and handling a joystick for a prolonged period of
time may cause fatigue or discomfort. We recommend that children take
a 15-minute break for every hour of play.
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