97-0022-01-01 33
Troubleshooting
Fault Reference Table
Table 2
Fault Reference Table
Fault
number Message Type Cause Action
F250 System clock
not set. Set
correct time.
Manual On initial startup,
the clock needs to be
set. The system will
not operate correctly
until it is.
Set the clock to the correct
time. See “Using the Clock
Menu” on page 21.
F251 A device is lost.
Check
connection.
Manual The SCP has lost
communications
with another device
on the network.
Check network connection
between the SCP and the
device.
F252 New device
detected. Check
device settings.
Manual You have connected
a new device to the
network or
reconnected a
disconnected device.
Acknowledge the message
and check that the device
is properly configured.
F500 Internal failure.
Service
required.
Manual The silicon serial ID
number has failed
and the SCP has
gone into Standby
mode.
Reset the SCP by
removing and restoring
network power. If problem
persists, call customer
service.
F501 Memory failure.
Service
required.
Manual The SCP has
suffered a non-
volatile memory
failure.
Reset the SCP by
removing and restoring
network power. If problem
persists, call customer
service.
F503 Internal reset.
Call customer
support.
Manual The real-time clock
in the SCP has
failed.
Reset the SCP by
removing and restoring
network power. If problem
persists, call customer
service.
F504 Lost network
connection.
Automatic The SCP has lost
communications
with the network
because of a faulty
connection or
electronic signal
disruption.
Check connection between
the SCP and the network.
F505 Internal failure.
See guide.
Manual A controller fault
has occurred and the
SCP has gone into
Standby mode.
Reset the SCP by
removing and restoring
network power. If problem
persists, disconnect and
reconnect network cables.
Table 2
Fault Reference Table
Fault
number Message Type Cause Action
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