Troubleshooting
Phaser 6000/6010 Color Printer
User Guide
38
Phaser 6000 Printer Error Codes
When the printer detects an error, it indicates the error by lighting or blinking the Error indicator light.
When the Error indicator light is activated, one or more of the other symbols activate to indicate the
fault. A blinking Error symbol indicates an error that renders the printer inoperable. Recovery requires
restarting the printer or having the printer serviced. When the Error indicator light is lit solidly, or one or
more of the indicators is on or flashing, the printer requires attention. Use the indicators and the
following table to decode the error and determine the action to take.
If the symbol in the table is bold, it means that the indicator is lit solidly.
If the symbol in the table is smaller with radiating beams, it means that the indicator is flashing.
Power Saver • Indicates the printer is in the Low Power or Sleep mode.
• Flashing indicates that the printer is canceling the current print job.
• Flashing when the Ready light is flashing indicates the printer is
canceling the print job.
Jam Flashing indicates a paper jam in the printer.
Error • Indicates an error that needs your attention.
• Indicates the printer has a critical error that can only be corrected by
restarting the printer or by calling for service.
Error/Action to Take Error Code
Toner color is low (C, M, Y, or K). Order more toner of the indicated color. The
printer is still able to print.
Toner warning. Replace the toner cartridge as necessary. Toner color is empty
or the cartridge has an error.
No toner or toner CRUM error. Reseat the toner cartridge. Make sure that the
toner meets printer specifications.
Close the rear cover. If the rear cover is already closed, see Phaser 6000 Printer
Extended Error Codes on page 39.
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