Xerox Phaser 3155 User Manual

Troubleshooting_55
SOLVING OTHER PROBLEMS
The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, call for service.
Power problems
Paper feeding problems
CONDITION SUGGESTED SOLUTIONS
The machine is
not receiving
power,
or the connection
cable between the
computer and the
machine is not
connected
properly.
• Plug in the power cord and press (power)
on the control panel.
• Disconnect the machine cable and reconnect
it.
- For Local Printing
- For Network Printing (Phaser 3160N
only)
CONDITION SUGGESTED SOLUTIONS
Paper jams during
printing.
Clear the paper jam. (See "Clearing paper jams"
on page 53.)
Paper sticks
together.
• Check the maximum paper capacity of the
tray. (See "Print media specifications" on
page 66.)
• Make sure that you are using the correct type
of paper. (See "Print media specifications" on
page 66.)
• Remove paper from the tray and flex or fan
the paper.
• Humid conditions may cause some paper to
stick together.
Multiple sheets of
paper do not feed.
Different types of paper may be stacked in the
tray. Load paper of only one type, size, and
weight.
Paper does not feed
into the machine.
• Remove any obstructions from inside the
machine.
• Paper has not been loaded correctly. Remove
paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove
excess paper from the tray.
• The paper is too thick. Use only paper that
meets the specifications required by the
machine. (See "Print media specifications" on
page 66.)
The paper keeps
jamming.
• There is too much paper in the tray. Remove
excess paper from the tray. If you are printing
on special materials, use the manual tray.
• An incorrect type of paper is being used. Use
only paper that meets the specifications
required by the machine. (See "Print media
specifications" on page 66.)
• There may be debris inside the machine.
Open the front cover and remove any debris.
Transparencies stick
together in the paper
exit.
Use only transparencies specifically designed
for laser printers. Remove each transparency as
it exits from the machine.
Envelopes skew or
fail to feed correctly.
Ensure that the paper guides are against both
sides of the envelopes.

Xerox Phaser 3155 Specifications

General

Color	No
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	8 s
Print speed (black, normal quality, A4/US Letter)	24 ppm
Internal memory	8 MB
Maximum internal memory	- MB
Total input capacity	250 sheets
Total output capacity	80 sheets
Maximum duty cycle	12000 pages per month
Page description languages	GDI
Maximum print size	210 x 297 mm
Media weight (tray 1)	60 - 163 gsm
Paper tray media types	Plain paper
ISO A-series sizes (A0...A9)	A4, A5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 105 g/m²
Custom media sizes	76 x 127 mm - 216 x 356 mm
Compatible operating systems	Windows 2000/XP/2003 Server/2008 Server, Vista, Mac OSX 10.3-10.6, Linux OS
Sustainability certificates	ENERGY STAR
Power consumption (standby)	60 W
Power consumption (printing)	360 W
Display	-

Weight and Dimensions

Dimensions (WxDxH)	360 x 389 x 230 mm