Xerox VersaLink C505 User Manual

Symptoms
Causes Solutions
The fax is not installed or is not
enabled.
Verify that the fax is installed and
enabled.
If the problem persists, for online support information, go to www.xerox.com/office/VLC505support.
PPrroobblleemmss RReecceeiivviinngg FFaaxxeess
Symptoms
Causes Solutions
The received fax is blank. There is a problem with the
telephone connection or with the
fax machine of the sender.
Verify that the printer can make
copies. Request that the sender
resent the fax.
The sender loaded the pages
incorrectly.
Contact the sender.
The printer answers the call, but
does not accept incoming data.
Not enough memory. If the job contains several
graphics, the printer could not
have enough memory. The printer
does not answer when memory is
low. Delete stored documents and
jobs then wait for the existing job
to complete. This increases
available memory.
The received fax size is reduced. The paper supply in the printer
does not match the document size
sent.
Confirm the original size of the
documents. Documents could be
reduced based on the available
paper supply in the printer.
Faxes cannot be received
automatically.
The printer is set to receive faxes
manually.
Set the printer to automatic
reception.
The memory is full. Load paper if it is empty, and then
print the faxes stored in the
memory.
The telephone line is connected
incorrectly.
Verify the telephone line
connection. If it is disconnected,
connect it.
There is a problem with the fax
machine of the sender.
Make a copy to verify that your
printer is operating correctly. If the
copy prints correctly, have the
recipient verify that the receiving
fax machine is operating correctly.
If the problem persists, for online support information, go to www.xerox.com/office/VLC505support.
236
Xerox
®
VersaLink
®
C505 Color Multifunction Printer
User Guide
Troubleshooting

Xerox VersaLink C505 Specifications

General

Secure printing	Yes
Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	9 s
Print margins (top, bottom, right, left)	4 mm
Print speed (black, normal quality, A4/US Letter)	43 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 400 DPI
Maximum number of copies	999 copies
Time to first copy (black, normal)	7 s
Time to first copy (color, normal)	5 s
Copy speed (black, normal quality, A4)	43 cpm
Scan to	E-mail, FTP, SMB, USB
Scan drivers	TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Input color depth	24 bit
Maximum scan area	216 x 356 mm
Output color depth	8 bit
Scan speed (color)	40 ppm
Image formats supported	JPG, TIF
Duplex scan speed (black)	69 ppm
Duplex scan speed (color)	52 ppm
Document formats supported	PDF, XPS
Optical scanning resolution	600 x 600 DPI
Faxing	No
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	120000 pages per month
Recommended duty cycle	0 - 8000 pages per month
Number of print cartridges	4
Page description languages	HP-GL, PCL 5e, PCL 6, PDF 1.7, PostScript 3, TIFF, XPS
Printer management	Apple Bonjour, Email alerts, Xerox CentreWare Web, Xerox Embedded Web Server
Wi-Fi standards	802.11a, 802.11b, 802.11g
Cabling technology	10/100/1000Base-T(X)
Security algorithms	256-bit AES, FIPS 140-2, SNMPv3, SSL/TLS
Authentication method	Convenience Enabled
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service, Xerox PrintBack
Supported network protocols (IPv4)	TCP/IP: HTTP/HTTPS, Internet Printing Protocol, LPR/LPD, Raw Socket Printing/Port 9100, IPv4/IPv6, WSD
Internal memory	4096 MB
Processor cores	2
Processor frequency	1050 MHz
Sound power level (standby)	33.6 dB
Sound pressure level (printing)	56.2 dB
Paper input type	Paper tray
Total input capacity	700 sheets
Total output capacity	500 sheets
Maximum input capacity	1250 sheets
Total number of input trays	1
Auto document feeder (ADF) input capacity	150 sheets
Auto document feeder (ADF) output capacity	100 sheets
Custom media width	76.2 - 216 mm
Custom media length	127 - 356 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Labels, Letterhead, Lightweight paper, Plain paper, Pre-Printed, Recycled paper
Paper tray media weight	60 - 220 g/m²
Non-ISO print media sizes	Legal
Multi-purpose tray media types	Bond paper, Envelopes, Labels, Letterhead, Plain paper, Preprinted forms, Recycled paper
Maximum ISO A-series paper size	A4
Paper tray media weight (imperial)	16 - 80 lbs
Auto Document Feeder (ADF) media weight	60 - 128 g/m²
Auto Document Feeder (ADF) media weight (imperial)	16 - 45 lbs
Display	LCD
Control type	Touch
Product color	Black, Blue, White
Market positioning	Business
Standard interfaces	Ethernet, USB 3.2 Gen 1 (3.1 Gen 1)
Optional connectivity	Wireless LAN
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	89 W
Power consumption (PowerSave)	0.9 W
Power consumption (average operating)	730 W
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra
Linux operating systems supported	Fedora 25, RedHat EL Linux, openSUSE 13.2
Other operating systems supported	HP-UX 11.31, IBM iSeries, Solaris 11
Server operating systems supported	Windows 2000 Server, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012
Windows operating systems supported	Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Sustainability certificates	ENERGY STAR
Certification	CE
Package depth	655 mm
Package width	594 mm
Package height	789 mm
Package weight	43000 g
Storage temperature (T-T)	0 - 35 °C
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	15 - 85 %

Weight and Dimensions

Depth	502.8 mm
Width	470 mm
Height	643.7 mm
Weight	35000 g