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Probable Causes Solutions
Using paper of the wrong size,
thickness, or type.
Use paper of the correct size, thickness, or type. For more
information, refer to Supported Paper Types and Weights for
Automatic 2-Sided Printing.
Paper is loaded in the wrong tray. Ensure that paper is loaded into the correct tray. For more
information, refer to Supported Paper.
Tray is loaded with mixed paper. Load the tray with only one type and size of paper.
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1. Locate the Integrated Office Finisher mounted beneath the control panel, then, open the finisher
front door.
2. Open the top cover.
3. Rotate the green knob in the direction shown.
4. To remove the jammed paper, pull it in the direction shown.
Note: If the paper is torn, remove all torn pieces from the printer.
5. Close the top cover of the Integrated Office Finisher and finisher front door.
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Xerox
®
VersaLink
®
C7000 Color Printer
User Guide
Troubleshooting