Xerox WorkCentre 7525 User Manual

Troubleshooting
WorkCentre 7500 Series Multifunction Printer 245
User Guide
Fax Problems
This section includes:
 Problems Sending Faxes ................................................................................................................................................. 245
 Problems Receiving Faxes .............................................................................................................................................. 246
Note: If you cannot send and receive faxes, make sure that you are connected to an approved analog
telephone line. The fax cannot send or receive when connected to a digital phone line.
If you cannot send or receive faxes correctly, refer to the following tables.
Problems Sending Faxes
Symptoms Causes Solutions
The document is not scanned
using the document feeder.
The document is too thick, too thin, or
too small.
Use the document glass to send the
fax.
The document is scanned at an
angle.
The document feeder guides are not
adjusted to the width of the document.
Adjust the document feeder guides to
fit the width of the document.
The fax received by the recipient
is blurry.
The document is incorrectly positioned. Position the document correctly.
The document glass is dirty. Clean the document glass.
The text in the document is too light. Adjust the resolution. Adjust the
contrast.
There is a problem with the telephone
connection.
Verify that the telephone line is
working, then send the fax again.
There is a problem with the fax
machine of the caller.
Make a copy to verify that your printer
is operating correctly. If the copy was
printed correctly, have the recipient
verify the condition of their fax
machine.
The fax received by the recipient
is blank.
The document was loaded incorrectly.  Document feeder: Place the original
document face up.
 Document glass: Place the original
document face down.
Fax was not transmitted. The fax number is wrong. Verify the fax number.
The telephone line is incorrectly
connected.
Verify the telephone line connection. If
it is disconnected, connect it.
There is a problem with the fax
machine of the recipient.
Contact the recipient.
The fax is not installed or is not
enabled.
Verify that the fax is installed and
enabled.

Xerox WorkCentre 7525 Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Print speed (black, normal quality, A4/US Letter)	25 ppm
Languages support	CZE, DAN, DEU, DUT, ENG, ESP, FIN, FRE, GRE, ITA, NOR, POL, POR, RUS, SWE, TUR
Dimensions (WxDxH)	- mm
Networking features	Gigabit Ethernet
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	print, scan
Compatible operating systems	AIX 5, HP UX 11, HP UX 11i, Linux Fedora Core 1-7, Red Hat ES4, SUSE 10.x, Solaris 10, Solaris 9
Other network protocols supported	TCP/IP, HTTP/HTTPS, LPR/LPD, IPv4/IPv6, WSD
Digital sender	No
Maximum duty cycle	75000 pages per month
Page description languages	Microsoft XPS, PCL 5c, PCL 6, PostScript 3
Copier resize	25 - 400 %
Maximum number of copies	9999 copies
Time to first copy (black, normal)	11.1 s
Time to first copy (color, normal)	13.2 s
Scan to	E-mail, FTP, USB
Maximum scan area	A3 (297 x 420) mm
Scan speed (black)	70 inch/min
Image formats supported	JPG, TIF
Optical scanning resolution	600 x 600 DPI
Faxing	Mono faxing
Fax resolution (black)	400 x 200 DPI
Total input capacity	- sheets
Maximum input capacity	5140 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Transparencies
ISO A-series sizes (A0...A9)	A3, A4, A5
Multi-purpose tray media types	Glossy paper, Heavyweight paper
Maximum ISO A-series paper size	A3
Paper tray media weight (imperial)	50 - 128 lbs
Multi-Purpose Tray media weight (imperial)	55 - 300 lbs
Display	LCD
Market positioning	Business
Direct printing	-
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	1
Security algorithms	802.1x RADIUS, FIPS 140-2
Internal memory	3072 MB
Internal storage capacity	160 GB
Sound pressure level (printing)	58 dB
AC input voltage	110 - 127 V
AC input frequency	50 - 60 Hz
Power consumption (off)	9.1 W
Power consumption (standby)	130 W
Power consumption (average operating)	1108 W
Operating temperature (T-T)	10 - 28 °C
Operating relative humidity (H-H)	15 - 85 %
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Linux operating systems supported	SuSE Linux 10
Server operating systems supported	Windows Server 2003, Windows Server 2008
Windows operating systems supported	Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional
Sustainability certificates	ENERGY STAR