10
Troubleshooting
Issue Possible Cause Solutions
Unable to turn on No power
Q
Make sure the power cord is plugged in properly.
Image is dark
Brightness/
Contrast not
adjusted properly
Q
Adjust the brightness and contrast.
Image is jittery or has
ripples
Interference
Q
Keep the monitor away from electronic devices that
may cause electrical Interference.
The indicator is blinking,
no image on the screen
No signal, entering
sleep mode
Q
Turn on the computer.
Q
Make sure the computer’s graphics card is working
properly.
Q
Make sure the VGA or HDMI cable is plugged in
properly.
The monitor displays that
the current resolution is
not supported
Resolution is
incorrect
Q
Use the specified recommended resolution settings.
Unable to open the menu,
and the monitor displays
the OSD is locked up
The menu is
disabled
Q
Press and hold the 5-way navigation button for
5 seconds on any direction to enable the menu and
unlock the OSD.
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