My Workshop Info .......................................................................................................................................................... 33
Firmware Information ..................................................................................................................................................... 33
About ............................................................................................................................................................................. 34
6. REPORT .................................................................................................................................................. 34
Report ............................................................................................................................................................................ 34
Replay ............................................................................................................................................................................ 36
File Manager .................................................................................................................................................................. 36
7. UPDATE & FACTORY RESET ............................................................................................................... 37
Update ........................................................................................................................................................................... 37
Factory Reset ................................................................................................................................................................ 37
8. FAQ.......................................................................................................................................................... 39
Q1: Failed to generate Diagnostic report ....................................................................................................................... 39
Q2: How to print a Diagnostic report .............................................................................................................................. 39
Q3: Failed to extract files ............................................................................................................................................... 39
Q4: Mailbox supported ................................................................................................................................................... 39
Q5: How to make an appointment for remote support ................................................................................................... 40
Q6: How to generate and upload diagnostic log files ..................................................................................................... 40
Q7: How to switch language .......................................................................................................................................... 40
Q8: Failed to diagnose vehicle ....................................................................................................................................... 40
Q9: Failed to activate or register .................................................................................................................................... 40
Q10: Failed to turn on when charging ............................................................................................................................ 40
Q11: Failed to open the Diagnostic app ......................................................................................................................... 40
Q12: Can’t receive the email after sharing the diagnostic report ................................................................................... 41
9. REMOTE ASSISTANCE ......................................................................................................................... 41
10. WARRANTY & SERVICES ..................................................................................................................... 42
11. APPENDIX ............................................................................................................................................... 42
DTC Status .................................................................................................................................................................... 42
Button Description.......................................................................................................................................................... 43