DS8178 Digital Scanner Quick Start Guide 13
Troubleshooting
Digital scanner not working
No power to scanner Check system power; ensure battery is charged.
Digital scanner disabled Ensure that correct host interface cable is used.
Digital scanner decoding bar code, but data not transmitting to host
Host interface not configured properly Scan appropriate host parameter bar codes.
Interface cable is loose Ensure all cable connections are secure.
Invalid ADF rule Program the correct ADF rules.
Digital scanner not paired to cradle Scan cradle pairing bar code.
Digital scanner not decoding bar code
Digital scanner not programmed for bar code
type
Ensure scanner is programmed to read type of bar code being
scanned.
Bar code is unreadable Ensure the bar code is not defaced; try scanning a test bar code of the
same bar code type.
Distance between scanner and bar code
incorrect
Move scanner closer to, or further from bar code.
Scanned data incorrectly displayed on host
Host interface not configured properly Scan appropriate host parameter bar codes.
Region improperly configured Select appropriate country and language encoding scheme.