Zebra HC100 Troubleshooting Worksheet


1

HC100™
Troubleshooting Worksheet
Bottom* Side
Eject&rei nsertca rtri dgeinsameprinter
*Ro tatecartridg eupsidedown
Nowristbandunder mouthof
ca rtridge
MediaStatusIndicator
(SmallLight):Orange
MediaStatusIndicator
(SmallLight):Orange
MediaStatusIndicator
(SmallLight):Orange
MediaStatusIndicator
(SmallLight):Orange
Wri s tbandspr es entonrol l
Wri s tbandspr es entonrol l
Wri s tbandspr es entonrol l
Print erStatusIndicator
(LargeLight):Orange
Print erStatusIndicator
(LargeLight):Orange
Print er
StatusIndicator
(LargeLight):Orange
Wri s tbandpresentunder
mouthofca rtri dge
Wri s tbandpresentunder
mouthofca rtri dge
PrinterLights
Cartridge
Ifproblempersists,ejectca rtri dgeand
rei ns ertinadifferentHC100™pr inter.If
cartri dgeworks,refertoClea ningthe
Sma rtCardandContacts onpage2for
thecartri dgeandthefir stprinter us ed.
Theprinterdoesnot
recognizethemedi a
cartri dge;c artri dge
isnotjammedand
contai nsapar tialto

fullrol l of
wr istbands
Nowristbandunder mouthof
ca rtridge
Print erStatusIndicator
(LargeLight):Orange
Ifpr oblempersists ,filloutCartridgeand
PrinterInformation sectiononpage3
thensubmitfo rmtoreseller
Wri stbandbroken
offorretracted
insideofca rtridge
FilloutCartridgeandPrinterInfor mation
sectiononpage3
thensubmitfo rmto
res el l er
Usi ngscissors,cuttheprotr uding
por tionofthewri s tbandasflushas
possibletotheedgeoftheca rtri dge(see
below).Reinse rtthe wristbandca rtri dge
inyourHC100™printer;theremaining
wristbandshouldfeedout.
SolutionProblem
MediaOut Repl a cewi thnewcartri dge
Wri s tbandpartially
stickingout;
ca rtri dge/pri nter
jammed
Nowristbandonrol l

Zebra HC100 Specifications

General

Product color	Black