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Warranty Terms
Warranty Period
This warranty does not apply to the followings
1. Customers are entitled to replacement or free repair service in case of quality
defect(s) found in the product within 15 days upon receipt of the product.
2. Customers are entitled to free repair service from ZHIYUN for any product
proven defective in material or workmanship that results in product failure
during normal consumer usage and conditions within the valid warranty period,
which is 12 months counting from the date of delivery.
3. Some states or countries do not allow limitations on how long an implied
warranty lasts, so the above warranty term may not apply to you.
1. Products subjected to unauthorized repair, misuse, collision, neglect,
mishandling, soaking, accident, and unauthorized alteration.
2. Products subjected to improper use or whose labels or security tags have been
torn off or altered.
3. Products whose warranty has expired.
4. Products damaged due to force majeure, such as fire, flood, lightening, etc.
Warranty Claim Procedure
1. If failure or any problem occurs to your product after purchase, please contact
a local agent for assistant, or you can always contact ZHIYUN's customer
service through email at service@zhiyun-tech.com or website at www.zhiyun-
tech.com.
2. Your local agent or ZHIYUN's customer service will guide you through the
whole service procedure regarding any product issue or problem you have
encountered. ZHIYUN reserves the right to reexamine damaged or returned
products.
Customer information
Customer Name : Contact No :
Address :
Sales Information
Sales Date : Prod. Serial No :
Dealer :
Contact No :
#1 Maintenance Record
Service Date : Signature of Repairman :
Cause of Problem :
Service Result : □Solved
□Unsolved
□Refunded(Replaced)
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General
Weight and Dimensions
