During the installation process of some third-party applications, issues of repeated restart or
abnormal operation of software might be caused by incompatibility of the third-party applications
rather than the phone.
Installation of a third-party ROM or non-official operating system (commonly called ‘rooting’ your
device) might bring unwanted security risks and may make your device inoperable. ZTE
Corporation will not be liable for the security threats brought by upgrade of the operating system.
System Recovery for lost passwords
If you have set a device PIN, Pattern or Password lock and have lost or forgotten your code there
are two possible solutions.
1. If you have setup a Google Account (your G Mail account) then enter the wrong password 5
times to be prompted for your Google Account Password to open your device.
2. If you have not set up a Google Account in your handset then perform a factory reset:
Power Off your device. Press and hold the Volume Up key, then press the power key.
Select Recovery Mode > Factory Reset
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