25
Troubleshooting
Problem Recommended Action
The
connection
between your
device and a
PC through a
USB cable
cannot be
established.
Install the software. Please run the
installation program in the path of
My Computer > ZTEMODEM.
If the driver of your device is
abnormal, reinstall the software.
You need to uninstall the software
first.
The
connection
between your
device and a
client
through Wi-Fi
cannot be
established.
Ensure that the Wi-Fi function is
enabled.
Refresh the network list and select
the correct SSID.
Check the IP address, and ensure
that your client can automatically
obtain an IP address.
Enter the correct network key
(Wi-Fi password) when you
connect the client to your device.