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Troubleshooting Checks Action
6. Did you follow all of the testing instructions? Read Chapter 2, Control Testing, and test again. If you
still have problems, contact the ACCU‑CHEK Customer
Care Service Center at 1‑800‑858‑8072.
7. If you are still unsure of the problem … Repeat the control test with a new test strip. If you
still have problems, contact the ACCU‑CHEK Customer
Care Service Center at 1‑800‑858‑8072.