FAQ and troubleshooting - 51
FAQ AND TROUBLESHOOTING
This section lists frequently asked questions that may arise during the
use of your tablet, and gives easy answers and solutions to these
questions.
Aspect Question Answer
Audio
Why is there no
sound coming
from the device?
If the headset is plugged into the
device, the speaker is
automatically shut off. Disconnect
the headset.
Check that the device volume
setting is not muted.
Check that the volume control is
not at its lowest setting.
Memory
Why do I have
less storage than
the specifications
say?
A small amount of memory is
reserved for system security.
Multimedia files
Why can’t I view
my picture files?
You may be trying to view an
image that is not supported. See
Supported formats on page 54
for more information.
Why can’t I view
my video files?
You may be trying to view a video
that is not supported. See
Supported formats on page 54
for more information.
Why can’t I play
my music files?
You may be trying to play a file
that is not supported. See
Supported formats on page 54
for more information.
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