November 2009 Using WebView 17
Troubleshooting WebView
The WebView login screen does not display.
This suggests either a physical or network connection issue.
Try the following options:
• Be sure your computer has a valid Ethernet connection
and has IP connectivity to the switch.
• Verify that all required WebView image files are
installed in the current running directory. Refer to the
OmniSwitch AOS Release 6 Switch Management
Guide for more information.
The login screen displays, but the login fails.
This suggests either a user name and password or Authenti-
cated Switch Access error. Try the following options:
• Check that you are using the correct user name and
password. If you have already changed the user name and
password for your switch, be sure to use the new informa-
tion. If you have not changed the user name and password,
the factory defaults are admin and switch, respectively.
• Be sure that you have “unlocked” HTTP sessions on the
switch. To unlock HTTP sessions, enter the following
command:
-> aaa authentication http local
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