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Software Utilities
Frequently Asked Questions (Cont.)
Q: Why doesn’t Virtual Scrolling work properly with Microsoft Internet Explorer?
A: Make sure you are using Internet Explorer version 4.01 or later, and that the Use Smooth Scrolling
option on the Advanced page of the Internet Explorer Properties dialog is NOT checked.
Q: When I press and hold the shift key or the control key (CTRL), the pointer movement is either very
slow or restricted to move only horizontally or only vertically. What is happening?
A: The shift keys and the control keys are special and are used for various things, such as selecting
multiple files in Microsoft Windows Explorer or for zooming in and out on a spread sheet in Mi-
crosoft Excel. These keys can also be used for special pointer movement, such as for slowing the
pointer down or for constraining the pointer to move only horizontally or only vertically. For ex-
ample, you can assign the left shift key to be the Slow Motion Key. Then when you press and hold
the left shift key, the pointer motion will be slower than usual. Note that you can still use this shift
key for other special behaviors! You can still press and hold the left shift key to select multiple files
in Microsoft Windows Explorer, but the pointer motion will also be a bit slower. If you see slow or
constrained pointer movement when pressing shift or CTRL and you want to turn off this special
behavior, go to the More Features Properties Page in the Mouse Properties dialog and uncheck the
appropriate boxes.
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