Axon Body 3 Camera User Guide
Axon Enterprise, Inc. Page 22 of 26
50% once a year to prevent over-discharge of the battery. Do not store the camera fully
charged or fully discharged.
Troubleshooting and other information
If you are having problems with your Axon Body 3 camera or an error message with code
1001 or 1004 is shown the display, turn the camera off and then turn it on again to see if the
problem clears.
An error message with code 1006 may be shown when a camera is in a dock. In this situation,
remove the camera from the dock and then return it to the dock, making sure it is firmly
seated in the dock bay.
If these actions do not resolve the difficulties, contact Axon Technical Support for additional
support.
Go to the Axon Body 3 Product Page
and refer to the Troubleshooting section.
View camera information on the display
You can view some camera information, such as the camera serial number, on the camera
display using the following steps:
1. Turn on the camera.
2. Press Power and Program at the same time. The camera display shows three options:
About, Cellular, and Legal.
3. Use Volume Up or Volume Down to highlight About and press Select. The display
shows four options: Assignee, Firmware, Serial, and Storage.
4. Use Volume Up or Volume Down to highlight information you want to view and
press
Select. Press Select again to return to the four options.
5. Press Event to return to the normal camera display.
Technical support
Visit www.axon.com and view the Support options or call 1-800-978-2737.
Warranty
Axon Enterprise warranty provisions are applicable on all Axon Body 3 system products. See
Axon Enterprise’s website at www.axon.com
for detailed warranty information.
This warranty does not apply, and Axon shall not be liable for any loss, loss of data, damage,
or other liability arising out of:
(a) damage caused by failure to follow instructions regarding the use of the product;
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