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Frequently Asked Quesons
CAN I CONVERT MY GAS GRILL FROM ONE FUEL SOURCE TO ANOTHER?
No. Your gas grill is manufactured to specic standards developed by the CSA and ANSI for your
safety and grilling performance. We do not oer conversion kits nor do we recommend you
change the fuel type.
HOW ARE YOUR GRILLS TESTED?
Our grills are tested and cered by CSA, a leading worldwide independent tesng center, to
meet or exceed various CSA and ANSI standards along with various performance standards.
The burners and gas line in each grill are also individually tested when each grill comes o the
assembly line just prior to packaging. Each burner is ignited for this test.
WHAT IS THE HUMMING NOISE I SOMETIMES HEAR COMING FROM MY
REGULATOR?
The humming sound you can hear is just gas owing through the regulator. There is no need to
be concerned with a low volume of noise.
MY GRILL HAS A LOW FLAME ON SOME BURNERS, OR SOME BURNERS WILL
NOT LIGHT. WHAT CAUSES THIS?
This can be caused by the regulator’s ow liming device, which is tripped by a sudden change
in pressure. Opening the tank valve too quickly can cause this. Turn o the gas at the tank and
disconnect the hose from the regulator. Let it stand for 10 minutes. Reconnect the regulator
to the tank, open the grill lid, and slowly turn on the gas at the tank. Follow burner lighng
procedures and light the burner furthest from the tank. Connue to light the other burners as
you move toward the tank.
CAN I USE CERAMIC PLATES, BRIQUETTES OF ANY KIND, OR LAVA ROCKS?
No. Your grill is designed for use only with the heat diusers. Grease drips down on to the
diusers and is burned, creang steam and addional avor.
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