12 – English
CARE AND MAINTENANCE
Troubleshooting
Problem What to do
No sound • Make sure the CineMate
®
system is turned on and that the speaker array
power indicator is on (solid white).
• Make sure the CineMate system is not muted.
• Increase the volume.
• Verify the wireless connection between the speaker array and the
Acoustimass
®
module:
• Press the ADAPTiQ
®
button behind the sliding cover on the end of
the speaker array.
• The status indicator should glow orange for 10 seconds if the wire-
less connection is good.
• If the speaker array status indicator is blinking orange:
• Check that the Acoustimass module is plugged into a live AC wall
outlet and the status indicator is glowing orange.
• Perform the pairing procedure. See “Pairing the Acoustimass
®
module with the speaker array” on page 14.
• Try moving any possible sources of wireless interference, such as a
wireless computer network router, another wireless device, or a
microwave oven, further away from the CineMate system.
• Make sure all cable connections are correct and secure on the speaker
array, TV, and other connected sources. Refer to the “Product Overview”
in the setup guide.
• Check that the correct TV input is selected. See “Changing the source
control mode” on page 7.
• Check that the TV’s audio output is enabled. See your TV owner’s guide
for information.
• If the speaker array is connected to a TV output labelled VARIABLE
(VAR), make sure the TV’s internal speakers are turned off, the TV
volume is turned up, and the TV is not muted.
• Make sure there is an audio connection from your sources to both your
TV and the speaker array.
Sound but no
picture, or sound
and picture do not
match
• Make sure the TV is turned on.
• Make sure that the audio output on the TV is connected to the TV audio
input on the speaker array. Refer to “Putting the system together, Step 1”
in the setup guide.
• If you are using the AUX connections on the speaker array, make sure
that the audio outputs from your sources are connected to both your TV
and the AUX connectors on the speaker array. Refer to the “Product
overview” in the setup guide.
HersheyOperation.book Page 12 Thursday, March 31, 2011 11:16 AM
To Next Page
Loading...
Need help?
General
Weight and Dimensions
