Brother HL-5470DW User Manual

151
Troubleshooting
6
Improving the print quality 6
If you have a print quality problem, print a test page first (see Machine Info. uu page 78). If the printout looks
good, the problem is probably not the machine. Check the interface cable or try the machine on another
computer. If the printout has a quality problem, check the following steps first. And then, if you still have a
print quality problem, check the chart below and follow the recommendations.
Note
Brother does not recommend the use of cartridges other than genuine Brother Original cartridges or the
refilling of used cartridges with toner from other sources.
a To get the best print quality, we suggest using the recommended paper. Check that you are using paper
that meets our specifications. (See Acceptable paper and other print media uu page 2.)
b Check that the drum unit and toner cartridge are installed correctly.
Examples of poor print quality Recommendation
Faint
 Take out the drum unit and toner cartridge assembly. Hold the assembly level
with both hands and gently shake it from side to side several times to spread
the toner evenly inside the cartridge.
 If the LCD shows Replace Toner, put in a new toner cartridge.
uu Replacing the toner cartridge uu page 105
 Check the machine’s environment. Conditions such as humidity, high
temperatures, and so on, may cause this print fault.
uu Product Safety Guide: Choose a safe location for your product
 If the whole page is too light, Toner Save may be turned on. Turn off
Toner Save in the machine's menu settings or Toner Save Mode in the
Advanced tab (For Windows
®
) or the Advanced print settings of
Print Settings (For Macintosh) of the driver.
 Clean the corona wire of the drum unit.
uu Cleaning the corona wire uu page 119
 Put in a new toner cartridge.
uu Replacing the toner cartridge uu page 105
 Put in a new drum unit.
uu Replacing the drum unit uu page 112
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Brother HL-5470DW Specifications

General

Color	No
N-up printing	2, 4, 9, 16, 25
Duplex printing	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	38 ppm
Duplex print speed (black, normal quality, A4/US Letter)	9 ppm
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	128-bit WEP, 64-bit WEP, EAP-TLS, EAP-TTLS, LEAP, WPA, WPA-AES, WPA-PSK, WPA-TKIP, WPA2, WPA2-PSK
Maximum duty cycle	- pages per month
Recommended duty cycle	1000 - 3500 pages per month
Number of print cartridges	1
Memory type	DDR2
Processor family	Star Sapphire
Maximum internal memory	384 MB
Sound power level (standby)	34 dB
Sound pressure level (printing)	59 dB
Sound pressure level (quiet mode)	54 dB
Display	LCD
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	800 sheets
Total number of input trays	2
Multi-Purpose tray input capacity	50 sheets
Custom media width	76.2 - 215.9 mm
Maximum print size	216 x 356 mm
Custom media length	127 - 355.6 mm
Paper tray media types	Plain paper, Recycled paper
Paper tray media weight	60 - 105 g/m²
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-purpose tray media types	Bond paper, Envelopes, Heavyweight paper, Labels, Plain paper, Recycled paper
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.5 W
Power consumption (standby)	4.7 W
Power consumption (printing)	665 W
Power consumption (PowerSave)	0.7 W
Package weight	11.900 g
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Dimensions (WxDxH)	371 x 384 x 257 mm