Brother MFC-8860DN Service Manual

Confidential
9-48
9.2.4.5 Incorrect printout
When the data is not printed correctly as it is seen on the PC screen, follow the procedures below in
the event of a specific error.
(P-1) The prints unexpectedly or it prints garbage.
User Check
(1) Check if the machine cable is not too long. It is recommended to use a parallel cable of less
than 2 meters (6.6 feet) in length.
(2) Check that the machine cable is not damaged or broken. Check also that the machine cable
is connected to the correct interface connectors of both the machine and PC.
(3) If an interface switching device is used, remove it and connect the computer directly to the
machine and try again.
(4) Check that the appropriate printer driver is selected as ‘Set as Default’. Check also that the
correct print port is set for the selected printer driver.
(5) Check that the machine is not connected to the same port which is also connected to a mass
storage device or scanner. Remove all other devices and connect the port to the machine
only. Turn off the printer status monitor in the device options tab in the printer driver.
(6) If the print port is set as an ECP port, change it to a normal port.
(7) Try printing the test page referring to 8.4.5 ‘Test Pattern 1’ in chapter 8.
(8) Try resetting the factory settings.
Possible cause
Step
Check
Result
Remedy
Failure inside
the machine
1 Is it possible to print the
test page with the method
of 8.4.5 ‘Test Pattern 1’ in
chapter 8?
No Identify the error type, and then
refer to the specified section of
this chapter.
(P-2) Unable to print full pages of a document with the “PRINT OVERRUN” message.
User Check
(1) Press the [Start] key on the control panel to print the data remaining in the machine.
(2) If this does not clear the error, reduce the complexity of your document or reduce the
machine resolution.
(3) Change the following setting in the printer driver and try again. The best combination of
settings below will vary depending on your document.
Graphic Mode / TrueType
TM
mode / Use Printer TrueType
TM
Fonts
NOTE: This problem may appear if the data is too complex. If it is not cleared by taking the
actions above, it will be impossible to print such data under the machine specifications.

Brother MFC-8860DN Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	28 ppm
Scan to	e-mail, file, image, OCR
Grayscale levels	256
Input color depth	48 bit
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	28 cpm
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	300
Total input capacity	250 sheets
Total output capacity	150 sheets
Auto document feeder (ADF) input capacity	50 sheets
Maximum internal memory	544 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	55 dB
Display	LCD
Market positioning	Business
Paper tray media types	Envelopes, Plain paper, Recycled paper
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Font styles	66 Scaleable fonts, Letter, Gothic 16.66, OCR-A, OCR-B, 11 Barcodes
Dimensions (WxDxH)	531 x 450 x 475 mm
Networking features	10/100 Base-TX
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	scan, n
Compatible operating systems	Windows98(SE)/Me/2000/XP/NT4.0WS Mac OS 9.1-9.2/ OS X 10.2.4 +
Standard interfaces	USB 2.0
Power consumption (standby)	85 W
Power consumption (PowerSave)	15 W
Power consumption (average operating)	1104 W
Sustainability certificates	ENERGY STAR