Canon PIXMA G2020 Series User Manual

Print
Printer Does Not Print
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines
Printout Results Are Unsatisfactory
What to Do When Paper Is Jammed
Installation
Failed to MP Drivers Installation (Windows)
Error
Four-Digit Alphanumeric Characters Appear on LCD
When Error Occurred
Message (Support Code) Appears
Repairing Your Printer
Frequently Asked Questions
Solve Problems
Printer Does Not Work
Printer Does Not Turn On
Printer Turns Off Unexpectedly or Repeatedly
Wrong Language Appears in LCD
LCD Is Off
USB Connection Problems
Cannot Communicate with Printer via USB
Printer Does Not Print
Copying/Printing Stops
Ink Does Not Come Out
What to Do When Paper Is Jammed
Printer Does Not Pick up or Feed the Paper/"No Paper" Error
Printout Results Are Unsatisfactory
Scanning Problems (Windows)
Scanning Problems (macOS)
Scan Results Are Unsatisfactory (Windows)
Scan Results Are Unsatisfactory (macOS)
Cannot Set Correctly (Installation)
Failed to MP Drivers Installation (Windows)
Error or Message Appears
Four-Digit Alphanumeric Characters Appear on LCD
When Error Occurred
Message (Support Code) Appears
266

Canon PIXMA G2020 Series Specifications

General

Print Technology	Inkjet
Print Resolution	4800 x 1200 dpi
Scanner Type	Flatbed
Scanner Resolution	600 x 1200 dpi
Dimensions	445 x 330 x 167 mm
Weight	6.4 kg
Functions	Print, Copy, Scan
Mono Print Speed	Approx. 9.1 ipm
Colour Print Speed	Approx. 5.0 ipm
Two Sided Printing	Manual operation
Multiple Copy	Up to 99 pages
Interface Type	Hi-Speed USB
Maximum Paper Input	100 sheets (plain paper)
Ink Tank System	Yes
Ink Colors	4 (Black, Cyan, Magenta, Yellow)
Power Consumption (Standby)	Approx. 0.8 W
Ink Type	Pigment Black, Dye-based
Paper Handling	Rear Tray
Connectivity	USB
Copy Speed	sFCOT: Approx. 28 sec
Photo Print Speed	Approx. 45 seconds (borderless 10x15cm)
Borderless Printing	Yes
Scanning Depth (Output)	24-bit color
Copy Functions	Document Copy, Borderless Copy
Paper Types	Plain paper, Photo paper, Envelopes
Paper Sizes	A4, A5, B5, Letter, Legal, Envelopes
Operating System Compatibility	Windows, Mac OS
Printer Type	All-in-One

Summary

Handling Paper, Originals, Ink Tanks, etc.

Refilling Ink Tanks

Procedure for refilling the printer's ink tanks with ink bottles.

If Printing Is Faint or Uneven

Maintenance Procedure

Steps to resolve blurred or incorrect print results.

Aligning the Print Head

Replacing Maintenance Cartridge

Printer Driver Description

Quick Setup Tab Description

Main Tab Description

Page Setup Tab Description

Maintenance Tab Description

ScanGear (Scanner Driver) Screens

Basic Mode Tab

Advanced Mode Tab

Printing Problems

Printer Does Not Print

Troubleshooting steps when the printer does not print.

Ink Does Not Come Out

Steps to resolve issues with ink not coming out.

Printer Does Not Pick up or Feed the Paper/"No Paper" Error

Troubleshooting steps for paper feed errors.

Printout Results Are Unsatisfactory

Tips for improving unsatisfactory print quality.

Scanning Problems (Windows)

Scanner Does Not Work

Troubleshooting steps when the scanner is not functioning.

Mechanical Problems

Printer Does Not Turn On

Troubleshooting steps when the printer does not power on.

USB Connection Problems

Troubleshooting steps for USB connection issues.

Errors and Messages

When Error Occurred

Message (Support Code) Appears

What to Do When Paper Is Jammed

1300

Troubleshooting steps for error code 1300 (paper jam).

Paper Is Jammed inside Printer

Procedure to remove paper jammed deep inside the printer.