Canon PIXMA MX310 Service Manual

1. LIST OF ERROR DISPLAY / TROUBLESHOOTING
1-1. Operator Call Errors
Errors and warnings are displayed by the following ways:
1. Operator call errors are indicated by the Alarm LED lit in orange, and the error and its solution are
displayed on the LCD.
2. Messages during printing from a computer are displayed on the MP driver Status Monitor.
3. Error codes are printed in the "operator call/service call error record" area in EEPROM information
Print
Buttons valid when an operator call error occurs:
1. ON/OFF button: To turn the machine off and on again.
2. OK button: To clear and recover from an error. In some operator call errors, the error will automatically
be cleared when the cause of the error is eliminated, and pressing the OK button may not be necessary.
3. Stop/Reset button: To cancel the job at error occurrence, and to clear the error.
Operator Call Error (Alarm LED Blinking in Orange)
Error
Error
code
U No. Message on the LCD Solution
No paper in the rear
tray.
[1000] --- LOAD PAPER
SET PAPER AND PRESS
[OK].
Set the paper in the rear tray,
and press the OK button.
Front door is closed. [1250] --- OPEN PAPER OUT TRAY Open the paper output tray.
Paper jam. [1300] --- PAPER JAMMED
CLEAR PAPER JAM AND
PRESS [OK].
Remove the jammed paper, and
press the OK button.
Ink cartridge not
installed, or not
properly installed.
[1401] U051 CHECK INK
U051
Install the ink cartridge properly.
Ink cartridge
temperature sensor
error.
[1403] U052 COOLING HEAD… Re-set the ink cartridge. If the
error is not cleared, the ink
cartridge may be defective.
Replace the ink cartridge.
Non-supported ink
cartridge is installed.
[1485] U059 CHECK INK
U059
A non-supported ink cartridge is
installed. Install the supported
ink cartridge.
Ink cartridge in a
wrong position.
[1680] U076 CHECK INK
U076
Re-set the ink cartridge. If the
error is not cleared, the ink
cartridge may be defective.
Replace the ink cartridge.
Multiple ink
cartridges of the
same color installed.
[1681] U075 CHECK INK
U075
Re-set the ink cartridge. If the
error is not cleared, the ink
cartridge may be defective.
Replace the ink cartridge.
Ink cartridge
hardware error
[1682] U150 CHECK INK
U150
Re-set the ink cartridge. If the
error is not cleared, the ink
cartridge may be defective.
Replace the ink cartridge.
Ink cartridge not
recognized.
[1684] U140
CHECK INK
U140
A non-supported ink cartridge is
installed. Install the supported
ink cartridge.
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Canon PIXMA MX310 Specifications

General

DVD/CD printing	No
Print technology	Inkjet
Maximum resolution	4800 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	22 ppm
Print speed (color, normal quality, A4/US Letter)	17 ppm
Number of print cartridges	4
Scanner type	Flatbed scanner
Input color depth	48 bit
Maximum scan area	216 x 297 mm
Optical scanning resolution	1200 x 2400 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	22 cpm
Copy speed (color, normal quality, A4)	17 cpm
Faxing	Color faxing
Fax coding methods	MH, MR
Error Correction Mode (ECM)	Yes
Maximum input capacity	100 sheets
Auto document feeder (ADF) input capacity	30 sheets
Envelopes sizes	DL
Media weight (tray 1)	64 - 105 g/m²
Paper tray media types	Envelopes, Glossy paper, Photo paper, Plain paper
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A4, A5
ISO B-series sizes (B0...B9)	B5
Borderless printing media sizes	A4
Minimum system requirements	CD-ROM / 1024x768
Sound pressure level (printing)	40 dB
Dimensions (WxDxH)	465 x 440 x 230 mm
Power requirements	AC 100-240V, 50/60Hz
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	copy, fax, print
Compatible operating systems	Windows Vista / Windows XP SP1, SP2 / Windows 2000 Professional SP2, SP3, SP4 Mac OS X v.10.2.8 - v.10.4
Minimum RAM	128 MB
Minimum processor	Pentium II 300 MHz/PowerPC G3
Minimum storage drive space	800 MB
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (off)	1.1 W
Power consumption (standby)	1.8 W
Power consumption (average operating)	16 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	10 - 90 %
Market positioning	Home & office