Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment. By
scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can
be scheduled for service, unless, of course, the
problem is safety-related. If it is, please call your
dealership/retailer, let them know this, and ask for
instructions.
If the dealer/retailer requests you to bring the vehicle for
service, you are urged to do so as early in the work day
as possible to allow for the same day repair.
Courtesy Transportation Program
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the New Vehicle Limited Warranty (Base Warranty
Coverage period in Canada) and extended powertrain,
and hybrid specific warranty in both the U.S. and
Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with each
new vehicle provides detailed warranty coverage
information.
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