Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.1(2) 13
Understanding Lines and Calls
To avoid confusion about lines and calls, refer to these descriptions:
• Lines—Each corresponds to a directory number or intercom number that others can use to call
you. Each line corresponds to a directory number or intercom number that others can use to call
you. The Cisco
Unified IP Phone 7965G supports one to six lines and the Cisco Unified IP Phone
7945G supports one to two lines, depending on configuration. To see your phone lines, look at
the right side of your phone screen. You have as many lines as you have directory numbers and
phone line icons:
.
• Calls—Each line can support multiple calls. By default, your phone supports four connected calls
per line, but your system administrator can adjust this number according to your needs. Only one
call can be active at any time; other calls are automatically placed on hold.
Understanding Line and Call Icons
Your phone displays icons to help you determine the line and call state.
15
Softkey buttons Each activates a softkey option (displayed on
your phone screen).
Understanding Phone
Screen Features, page 15
16
Handset light strip Indicates an incoming call or new voice
message.
Accessing Voice Messages,
page 64
17
Phone screen Shows phone features. Understanding Phone
Screen Features, page 15
Icon Line or call state Description
On-hook line No call activity on this line.
Off-hook line You are dialing a number or an outgoing call is ringing.
Connected call You are connected to the other party.
Ringing call A call is ringing on one of your lines.
Call on hold You have put the call on hold. See Using Hold and Resume, page 26.
Remote call on
hold
Another phone that shares your line has put a call on hold. See Using
Hold and Resume, page 26.
Remote-in-use Another phone that shares your line has a connected call. See Using
a Shared Line, page 43.
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