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CISCO PHONE GUIDE 8851 | Rev 5 - 3/2016
RING SETTINGS
To change what happens when you are on or off a call when a new call comes in:
1. Do Nothing – The caller ID will still display on the screen but the line button will not flash, and no audio of any kind will play
to alert you to an incoming call.
2. Flash Only – No audible alert of an incoming call will be played but the line button will flash.
3. Ring – Your line will ring audibly until the call rolls to voicemail or you answer it.
4. Ring Once – The line will ring once and then flash continually until the call rolls to voicemail.
5. Beep Only (only available when on a call) – When a call comes in you will hear a beep but the line will not ring. This is similar
to what most people experience with call waiting on their home phone or cell phone.
VOICEMAIL NOTIFICATION SETTINGS
You can choose how you are notified when you receive a voicemail.
1. Turn on Message Waiting Light – Do you want the light on your handset to light up when you have a voicemail?
2. Display Screen Prompt – Do you want the voicemail icon to appear on your phone screen when you have an unread
voicemail?
3. Do you want a tone to be played in your handset if you receive a voicemail while on another call?
CALL HISTORY
You may choose whether your phone keeps a call history. If you have multiple extensions on your phone, this choice can be made
on a line-by-line basis.
PHONE CONTACTS (PERSONAL DIRECTORY SETUP & USE)
This is where you can enter contact information for your Personal Directory on your phone. The Personal Directory is a directory
accessible only to you. It exists for you to enter your personal or business contact information so that you can search through it in a
similar manner to the UCO/Corporate Directory. Any contacts entered here will be immediately available in your Personal Directory.
To add a new contact:
1. Click Create New Contact
a. Display Name – How will they appear in your Personal Directory (e.g. Eye Doctor)
b. First Name – used for searching your address book
c. Last Name– used for searching your address book
d. Work/Home/Mobile – Phone numbers for the contact. (Don’t forget to put a 9 for public numbers)
2. Click Save
To use the Personal Directory:
1. Hit the Directory Button
2. Use the Arrow and Selection Keys to choose the Personal Directory (or hit 1 on the keypad)
3. Log into your Personal Directory
NOTE: You cannot sync your
Personal Directory with your
Outlook contacts or use a
spreadsheet to upload contacts.
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