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CISCO PHONE GUIDE 8851 | Rev 5 - 3/2016
b. Hitting the Conference Soft Key
Step 2: Choose whether you will perform a warm or cold conference:
a. For a warm conference, dial the number of the person you wish to add to the call and wait for the recipient to answer the
call. You can then provide them with information regarding the conference call. Then, continue to step 3.
b. For a cold conference, as soon as the recipient's line starts ringing, continue to step 3 without waiting for them to answer.
This is NOT recommended because the recipient may not answer and you will have effectively conferenced in with their
voicemail greeting.
Step 3: Complete the conference by either:
a. Hitting the Conference Button
b. Hitting the Conference Soft Key
NOTE: Ad-hoc conference calls may have a maximum of 4 UCO participants. If you need more than 4 UCO participants or off-
campus participants, contact the UCO Service Desk at 974-2255 or support@uco.edu to find out the options available to you.
CALL LOG
To see a list of the calls you have made, received, and missed, hit the Applications button and then select Recents. This will
display a list of your calls. You can use the Arrows and Selection Key to select a call and then hit the Dial Soft Key to call the person
back.
To call an off campus number, you may need to edit the number first before dialing. After highlighting the number you want to call,
select the more Soft Key (…) and then select Edit Dial. You can then add a 9 or remove the area code.
Below are the possible icons in your call log:
UCO DIRECTORY
The UCO Corporate Directory allows you to look up any person on the UCO Cisco phone system by their First Name, Last Name, or
Extension.
1. Hit the Directories Button
2. Use the Arrow and Selection Keys to choose the Corporate Directory (or hit 2 on the keypad)
3. Use the first few letters in the person's first name or last name (or a combination of the two) and hit the Search Soft Key.
4. Use the Arrow and Selection Keys to choose the person you wish to dial and hit the Dial Soft Key.
The Personal Directory option is covered in the Advanced Features section.
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