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CISCO PHONE GUIDE 8851 | Rev 5 - 3/2016
CHANGING YOUR STANDARD GREETING (MAIN GREETING)
To change your standard greeting, access your voicemail box, then press 4, 1, 1 and follow the instructions.
OPTIONS IN THE VOICEMAIL SYSTEM
Voicemail Keypad Options:
Delete the current message (goes to deleted messages)
Permanently Delete Deleted Messages
Turn alternate greeting on or off
5 (after listening to voicemail)
ALTERNATE GREETING
An alternate greeting allows you to record and use an out of office greeting for vacations or holidays without overwriting your
Standard Greeting.
You must first record your alternate greeting, then turn it on.
RECORDING THE ALTERNATE GREETING
To record your Alternate Greeting, access your voicemail box then press 4,1,3,3 and follow the instructions.
ACTIVATING YOUR ALTERNATE GREETING
To activate your Alternate Greeting, access your voicemail box then press 4, 1, 2.
You will be asked whether you want to set an end date for this greeting so that it automatically reverts back to your Standard
Greeting after the selected date.
If you want to set a specific end date, hit 1 then 9 here instead of #. You will be asked to enter a month, day, and time when
you want the voicemail system to revert your greeting back to your Standard Greeting.
To manually switch back to your Standard Greeting at a later date, you may simply hit #.
DEACTIVATING YOUR ALTERNATE GREETING MANUALLY
To manually deactivate your Alternate Greeting, access your voicemail box and hit 4,1,2.