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allow limitations on how long an implied warranty lasts, so the above limitation may not
apply to you.
To be covered you must still be the owner of the Product at the time of the failure that results
in the claim made under this Limited Warranty.
Exclusive Remedies Under Limited Warranty.
Your exclusive remedy and CyberPower's' sole obligations are as follows for the Product:
If (a) the CyberPower Product you purchased and still own is defective in material or
workmanship under this Limited Warranty or any applicable warranty imposed by law, and
(b) all Limited Warranty requirements have been met,
CyberPower will repair or replace the Product if it proves to be defective in material or
workmanship during the Warranty Period.
Making a Limited Warranty Claim.
To make a Limited Warranty claim on a Product, you must do the following:
1. Complete and return the CyberPower Warranty Registration Card, or provide reasonable
proof of purchase (for example, a sales receipt) that establishes you as the Initial Customer
(the original end-user consumer purchaser) of the Product and prove that the Product was
purchased within three (3) years of the event for which you want to make a claim for
warranty service.
2. Call CyberPower at (952) 403-9500 or (877) 297-6937 (toll free), write to CyberPower at
5555 12th Ave. East, Suite 110, Shakopee, MN 55379, or e-mail CyberPower at
claims@cyberpowersystems.com, within ten (10) days of the event for which you want
to make a claim.
3. When you contact CyberPower, identify the Product, the Purchase Date, and the Serial
Number for the Product, and request Return Materials Authorization (RMA) information.
4. Pack and ship the Product to CyberPower as instructed in your RMA. Show the RMA
code on the shipping label or include it with the Product. You MUST prepay all shipping
costs and you are responsible for packaging and shipment.
CyberPower will inspect and examine the Product within ten (10) days of receipt. If the
Product is not as warranted, CyberPower will repair or replace the Product and return it to you
at CyberPower's expense, or, if CyberPower is unable to or decides not to repair or replace
the Product (if defective) within a reasonable time, CyberPower will refund to you the full
purchase price you paid for the Product (purchase receipt showing price paid is required).
CONNECTED EQUIPMENT GUARANTEE
The Initial Customer is protected for the lifetime of the Product against certain losses due to
the Product’s defective material or workmanship that is directly (i.e., no “daisy chain”) and
properly connected to equipment connected to the Product ("Connected Equipment"), subject
to certain terms and limitations provided below.
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