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The rewall security features built into most routers and gateways may
prevent users from accessing the video and audio of their DVC-1000.
A router connects to the Internet through a series of numbered ports. The ports
used by the DVC-1000 are often blocked from access over the Internet by the
rewall features of the router.
You may be able to connect to another VideoPhone, but not receive any video
or audio. This is a typical scenario of a rewall blocking the ports needed by
the DVC-1000 to send audio and video.
If this is the case, you need to open the ports on your router to the Internet to
allow access to the DVC-1000.
The port numbers used by the DVC-1000 are:
1720
15328
15329
15330
15331
15332
15333
The router or gateway that you are using may be different from the D-Link
WBR-2310 wireless router example shown on the following pages. However,
the general procedure for opening ports will be similar. (If you do not have a
D-Link router, look for Virtual Server, Firewall Rules, Port Forwarding, Advanced
or Firewall in your router’s conguration utility.)
In the example that follows we begin by opening the WBR-2310 Web conguration
utility and going to Advanced > Virtual Server.
Follow the steps on the next 2 pages to open the ports on your router for
successful operation of the DVC-1000.
Opening Ports on Your Routers and Gateways
Using the DVC-1000 with Routers, Gateways
or Broadband Modems