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Troubleshooting
Symptoms and Solutions
Please check the following list prior to calling Daewoo Electronics Customer Service Centre for assistance.
Symptom Check items
Neither picture
nor sound
- Check the contact of sockets is OK.
- Check the TV main power is on.
Picture is OK but
no sound
- Check the Volume control is not set to minimum or mute.
Sound is OK, but
no colour.
- Check the colour control and adjust it properly.
- Check the program is in colour and not in black & white.
The picture has
ghost image.
- Picture ghost image is caused by signals reflecting from large buildings.
To improve move antenna for best reception or instal an aerial with a
small pick up foot print.
- Check the antenna is installed correctly and if not, adjust the antenna
towards the broadcasting transmitter.
Picture has “snow
noise”.
- Check the antenna is installed correctly and if not, adjust the antenna
towards the broadcasting transmitter.
- Check the antenna or its connection is correct and if not, correct the an-
tenna fault or connection cable fault.
- Check if car traffic or neon sign disturbs the picture.
Stripes on pic-
ture.
- Check the susceptible interference by other electronic devices such
as radio and television and keep magnetic or electronic devices away
from the TV.
Bad stereo or
Dual sound.
- Long distance from the station or other radio waves can generate bad
sound reception. If so, change the mode to Mono.
Remote control
does not work.
- Check if the batteries in the Remote control are dead.
- Check if any object between IR sensor of the TV and the Remote con-
trol is not obstructing the infra red beam.
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