Trouble Shooting
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If you are uncertain about whether your appliance is working properly, this does
not automatically mean there is a defect. Try to deal with the problem yourself
first by checking the points mentioned below: If the recommendations below do
not solve your problem, call our customer service department on 0118 925 2577
• Is the plug in the socket?
• Is the door closed properly?
• Is the fuse in the fuse box faulty?
• Are the power settings and times set properly?
• Are there objects in the microwave that shouldn't be there?
• Did you use the correct kitchen utensils?
• Are the ventilation openings blocked?
• Has the food been defrosted sufficiently?
• Did you turn over or stir the food during preparation?
• Is it in Eco standby mode?
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SPARKS IN THE MICROWAVE
If you see sparks in the microwave, turn the microwave off immediately. Sparks can be caused by:
• metal or aluminium foil that touches the interior of the microwave;
• aluminium foil that is not correctly covering the food (points that stick up act as an antenna);
• metal from a closing strip or tableware with metallic edges;
• recycled paper that contains small metal particles.
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NOT HEATING UP?
If the power level is set to defrost the food will defrost only and will not cook.
DESUK_KOR-6LBR5S(영).indd 28 15. 5. 22. 오후 3:17
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