Services and Support
Quick Reference Guide 33
Services and Support
Datalogic provides several services as well as technical support through its
website. Log on to
www.datalogic.com
and click on the links indicated for fur-
ther information.
Products
Search through the links to arrive at your product page where you can down-
load specific
Manuals
and
Software & Utilities
, including:
•
Datalogic Aladdin™
, a multi-platform utility program that allows
device configuration using a PC. It provides RS-232 and USB-COM
interface configuration, printing of configuration bar codes, and
firmware upgrades.
Service & Support
•
Technical Support
- Product documentation and programming guides
and Technical Support Department in the world
•
Service Programs
- Warranty Extensions and Maintenance Agree-
ments
•
Repair Services
- Flat Rate Repairs and Return Material Authoriza-
tion (RMA) Repairs
•
Downloads
– Manuals & Documentation, Data Sheets, Product Cata-
logues, etc.
Contact Us
• Information Request Form and Sales & Service Network