owner’s manual
6
www.definitivetech.com
Software Updates
In the spirit of improving the performance and functionality of your system,
software updates will be required from time to time. To download those
updates, we highly encourage you to register your Denitive product during
the setup process. On the home page of the app, scroll down to “Acionado
Services” and follow the instructions.
Basic Troubleshooting
Under “Settings” on the Denitive App home page, you will nd a category
called Troubleshooting.
This link will take you to the DTS Play-Fi Knowledge Base
https://play-.com/faq?/support. Note that quite often an issue can be
traced back to router or network performance. As always, for help
answering any of your questions, please call the Acionado hotline at
1-800-223-5246.
IMPORTANT NOTE: Router speeds and ranges that a manufacturer
lists are determined under ideal operating conditions. A router’s
signal can be affected by walls and their construction materials.
Technical Assistance
Contact Us Directly
Please contact the Denitive Technology Wireless Collection Customer
Service and Technical Support Group at 1-800-223-5246. To best assist
you we are available 7 days a week, Monday – Friday from 9am to
9pm and on Saturdays and Sundays from 10am to 6pm
email: info@DenitiveTech.com
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General
Weight and Dimensions
