Dell 2355dn User Manual

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Scanning Problems
Fewer copies from the toner
cartridge than expected prints out.
• Your originals may contain pictures, solids or heavy lines. For example, your originals
may be forms, newsletters, books or other documents that use more toner.
• The document cover may be left open while copies are being made.
Condition Suggested solutions
Condition Suggested solutions
The scanner does not work. • Ensure that you place the document to be scanned face down from the document glass, or
face up in the DADF.
• There may not be enough available memory to hold the document you want to scan. Try
the Prescan function to see if that works. Try lowering the scan resolution rate.
• Check that the USB cable is connected properly.
• Ensure that the USB cable is not defective. Switch the cable with a known good cable. If
necessary, replace the cable.
• Check that the scanner is configured correctly. Check the application you want to use to
make certain that the scanner job is being sent to the correct port.
The unit scans very slowly. • Check if the printer is printing received data. Scan the document after the current job is
completed.
• Graphics are scanned more slowly than text.
• Communication speed becomes slow in scan mode because of the large amount of
memory required to analyze and reproduce the scanned image.
Message appears on your
computer screen:
• “Device can't be set to the H/W
mode you want.”
• “Port is being used by another
program.”
•“Port is Disabled.”
• “Scanner is busy receiving or
printing data. When the current
job is completed, try again.”
• “Invalid handle.”
• “Scanning has failed.”
• There may be a copying or printing job in progress. When the current job is complete, try
the job again.
• The selected port is currently being used. Restart your computer and try again.
• The printer cable may be improperly connected or the power may be off.
• The scanner driver is not installed or an operating environment is not set up properly.
• Ensure that the port is properly connected and the power is turned on. Then restart your
computer.
• Check that the USB cable is properly connected.

Dell 2355dn Specifications

General

Current rating	3.5 A
Fax compatibility	ITU-T G3
Dimensions (WxDxH)	465 x 445 x 460 mm
Energy saving mode	Yes
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	Scan
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	33 ppm
Digital sender	No
Printing colors	Black
Maximum duty cycle	80000 pages per month
Recommended duty cycle	1000 pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	199 copies
Time to first copy (black, normal)	15 s
Copy speed (black, normal quality, A4)	33 cpm
Scan to	E-mail, File, USB
Scanner type	Flatbed & ADF scanner
Grayscale levels	8
Input color depth	24 bit
Image formats supported	BMP, JPG, TIF
Maximum scan resolution	4800 x 4800 DPI
Faxing	Mono faxing
Fax memory	4 MB
Modem speed	33.6 Kbit/s
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	550 sheets
Multi-Purpose tray input capacity	50 sheets
Envelopes sizes	10, C5, C6, DL
Maximum print size	210 x 297 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Labels, Plain paper, Pre-Printed, Recycled paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Multi-purpose tray media types	Letterhead
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 90 g/m²
Display	LCD
Display diagonal	4.3 \
Market positioning	Business
Standard interfaces	Ethernet, USB 1.1, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi	-
Supported network protocols (IPv4)	TCP(DHCP, DNS, 9100, LPR, SNMP, HTTP, HTTPS, IPPS, LDAPSIPSec), EtherTalk
Internal memory	256 MB
Maximum internal memory	512 MB
Sound power level (standby)	52 dB
Sound pressure level (quiet mode)	30 dB
AC input voltage	220 - 240 V
Power consumption (off)	0 W
Power consumption (standby)	57 W
Power consumption (PowerSave)	11.36 W
Power consumption (average operating)	502 W
Mac operating systems supported	Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Other operating systems supported	Novell NetWare 5.x, Novell NetWare 6.x
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008 x64
Windows operating systems supported	Windows 2000, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Bundled software	SmartThru Office2 Dell Scan Manager Dell Toner Management System Dell Printer Status Monitor Printer Setting Utility Set IP Address Utility Firmware Upgrade Utility Dell Printer Configuration Web Tool (EWS)
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	ENERGY STAR
Certification	ROHS, EN 55022:2006 +A1:2007 / CISPR 22:2005 + A1:2005, EN 61000-3-3; EN55024; FCC CFR Title 47, Part 15 Class B / Part 68; ICES-003, Issue 4, CE GOST, SABS