Dell G5 15 User Manual

Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 17. Self-help resources
Information about Dell products and services www.dell.com
Dell Help & Support app
Tips
Contact Support In Windows search, type Contact Support, and press Enter.
Online help for operating system www.dell.com/support/windows
www.dell.com/support/linux
Troubleshooting information, user manuals, setup instructions,
product specications, technical help blogs, drivers, software
updates, and so on.
www.dell.com/support
Dell knowledge base articles for a variety of computer concerns.
1 Go to www.dell.com/support.
2 Type the subject or keyword in the Search box.
3 Click Search to retrieve the related articles.
Learn and know the following information about your product:
• Product specications
• Operating system
• Setting up and using your product
• Data backup
• Troubleshooting and diagnostics
• Factory and system restore
• BIOS information
See Me and My Dell at www.dell.com/support/manuals.
To locate the Me and My Dell relevant to your product, identify your
product through one of the following:
• Select Detect Product.
• Locate your product through the drop-down menu under View
Products.
• Enter the Service Tag number or Product ID in the search bar.
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE
: Availability varies by country and product, and some services may not be available in your country.
NOTE: If you do not have an active internet connection, you can nd contact information on your purchase invoice, packing slip,
bill, or Dell product catalog.
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112 Getting help and contacting Dell

Dell G5 15 Specifications

General

Tjunction	100 °C
Processor cache	12 MB
Processor cores	6
System bus rate	8 GT/s
Processor family	Intel® Core™ i7
Processor socket	BGA 1440
Processor threads	12
Processor codename	Coffee Lake
Processor frequency	2.6 GHz
Processor cache type	Smart Cache
Configurable TDP-down	35 W
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	4.5 GHz
Processor operating modes	64-bit
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	45 W
Maximum number of PCI Express lanes	16
On-board graphics card	Yes
On-board graphics card ID	0x3E9B
Discrete graphics card model	NVIDIA® GeForce RTX™ 2060
On-board graphics card model	Intel® UHD Graphics 630
Discrete graphics card memory	6 GB
Discrete graphics memory type	GDDR6
Maximum on-board graphics card memory	64 GB
On-board graphics card OpenGL version	4.5
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1150 MHz
Display diagonal	15.6 \
Native aspect ratio	16:9
Internal memory	16 GB
Memory clock speed	2666 MHz
Internal memory type	DDR4-SDRAM
Maximum internal memory	- GB
Memory layout (slots x size)	2 x 8 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	NVMe, PCI Express
Storage media	SSD
SSD form factor	M.2
Total storage capacity	512 GB
Number of SSDs installed	1
Form factor	Clamshell
Product type	Laptop
Product color	Black
Front camera HD type	HD
Front camera signal format	720p
Number of built-in speakers	2
Antenna type	2x2
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
USB 2.0 ports quantity	-
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	3
Pointing device	Touchpad
Keyboard backlit color	Blue
Sustainability certificates	ENERGY STAR
Battery capacity	60 Wh
Number of battery cells	4
Processor ARK ID	191045
Processor package size	42 x 28 mm
Supported instruction sets	SSE4.1, SSE4.2, AVX 2.0

Weight and Dimensions

Depth	273.4 mm
Width	364.3 mm
Height	23.7 mm
Weight	2680 g