45
Solving Problems
Memory Problems
If you receive an insufficient memory
message —
Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.
See the software documentation for •
minimum memory requirements.
Reseat the memory modules into the •
connector(s) (see the Service Manual at
support.dell.com/manuals).
If the problem persists, contact Dell (see •
“Contacting Dell” on page 69).
If you experience other memory problems —
Ensure that you are following the memory •
installation guidelines (see the
Service
Manual
at support.dell.com/manuals).
Check if the memory module is compatible •
with your computer. Your computer supports
DDR3 memory. For more information about
the type of memory supported by your
computer, see “Basic Specifications” on
page 72.
Reseat the memory modules (see the •
Service
Manual
at support.dell.com/manuals) to
ensure that your computer is successfully
communicating with the memory.
Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 52).
If the problem persists, contact Dell (see •
“Contacting Dell” on page 69).
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