Dell Inspiron 1564 User Manual

68
Getting Help
Diagnostic Checklist
Remember to fill out the following Diagnostics
Checklist. If possible, turn on your computer
before you call Dell for assistance and call from
a telephone at or near the computer. You may be
asked to type some commands at the keyboard,
relay detailed information during operations, or
try other troubleshooting steps possible only at
the computer itself. Ensure that the computer
documentation is available.
Name:•
Date:•
Address:•
Phone number:•
Service Tag (bar code on the back or bottom •
of the computer):
Express Service Code:•
Return Material Authorization Number (if •
provided by Dell support technician):
Operating system and version:•
Devices:•
Expansion cards:•
Are you connected to a network? Yes /No•
Network, version, and network adapter:•
Programs and versions:•

Dell Inspiron 1564 Specifications

General

RAM	Up to 8GB DDR3
Storage	Up to 500GB HDD
Optical Drive	DVD+/-RW
Wireless	Wi-Fi 802.11b/g/n
Processor	Intel Core i3 / Core i5
Display	15.6-inch HD (1366x768)
Graphics	Intel HD Graphics or ATI Mobility Radeon HD 4330
Operating System	Windows 7 Home Premium
Battery	6-cell
Ports	3 x USB 2.0, VGA, HDMI, Ethernet