Dell OptiPlex 7050 User Manual

Power LED light status Possible cause Troubleshooting steps
• If the display is connected
and turned on, listen for a
beep code.
Diagnostic error messages
Table 22. Diagnostic error messages
Error messages Description
AUXILIARY DEVICE FAILURE
The touchpad or external mouse may be faulty. For an external
mouse, check the cable connection. Enable the Pointing Device
option in the System Setup program.
BAD COMMAND OR FILE NAME
Ensure that you have spelled the command correctly, put spaces in
the proper place, and used the correct path name.
CACHE DISABLED DUE TO FAILURE
The primary cache internal to the microprocessor has failed.
Contact Dell
CD DRIVE CONTROLLER FAILURE
The optical drive does not respond to commands from the
computer.
DATA ERROR
The hard drive cannot read the data.
DECREASING AVAILABLE MEMORY
One or more memory modules may be faulty or improperly seated.
Reinstall the memory modules or, if necessary, replace them.
DISK C: FAILED INITIALIZATION
The hard drive failed initialization. Run the hard drive tests in Dell
Diagnostics.
DRIVE NOT READY
The operation requires a hard drive in the bay before it can
continue. Install a hard drive in the hard drive bay.
ERROR READING PCMCIA CARD
The computer cannot identify the ExpressCard. Reinsert the card
or try another card.
EXTENDED MEMORY SIZE HAS CHANGED
The amount of memory recorded in non-volatile memory (NVRAM)
does not match the memory module installed in the computer.
Restart the computer. If the error appears again, Contact Dell
THE FILE BEING COPIED IS TOO LARGE FOR THE
DESTINATION DRIVE
The le that you are trying to copy is too large to t on the disk, or
the disk is full. Try copying the le to a dierent disk or use a larger
capacity disk.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING
CHARACTERS: \ / : * ? " < > | -
Do not use these characters in lenames.
GATE A20 FAILURE
A memory module may be loose. Reinstall the memory module or, if
necessary, replace it.
GENERAL FAILURE
The operating system is unable to carry out the command. The
message is usually followed by specic information. For example,
Printer out of paper. Take the appropriate
action.
HARD-DISK DRIVE CONFIGURATION ERROR
The computer cannot identify the drive type. Shut down the
computer, remove the hard drive, and boot the computer from an
optical drive. Then, shut down the computer, reinstall the hard
drive, and restart the computer. Run the Hard Disk Drive tests in
Dell Diagnostics.
Troubleshooting your computer 41

Dell OptiPlex 7050 Specifications

General

Bus type	DMI3
Stepping	B0
Tjunction	100 °C
Processor cache	6 MB
Processor cores	4
Processor model	i5-7500
System bus rate	8 GT/s
Processor family	Intel® Core™ i5
Processor series	Intel Core i5-7500 Desktop Series
Processor socket	LGA 1151 (Socket H4)
Processor codename	Kaby Lake
Number of QPI links	0
Processor frequency	3.4 GHz
Processor cache type	Smart Cache
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	3.8 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16, 1x8+2x4, 2x8
Thermal Design Power (TDP)	65 W
Number of processors installed	1
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3L-SDRAM, DDR4-SDRAM
Memory voltage supported by processor	1.35 V
Memory clock speeds supported by processor	1333, 1600, 2133, 2400 MHz
Maximum internal memory supported by processor	64 GB
On-board graphics card	Yes
On-board graphics card ID	5912
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 630
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1100 MHz
Number of displays supported (on-board graphics)	3
Memory slots	4x DIMM
Internal memory	4 GB
Memory channels	Dual-channel
Memory clock speed	2400 MHz
Internal memory type	DDR4-SDRAM
Memory layout (slots x size)	1 x 4 GB
HDD size	3.5 \
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD±RW
Total storage capacity	500 GB
Trial software	Microsoft Office
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
VGA (D-Sub) ports quantity	-
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	5
Chassis type	SFF
Product color	Black
Placement supported	Horizontal/Vertical
Audio chip	Realtek ALC3234
Product type	PC
Password protection type	BIOS, Supervisor, User
Power supply	180 W
Power supply input voltage	90 - 264 V
Power supply input frequency	47/63 Hz
Operating altitude	-15.2 - 3048 m
Non-operating altitude	-15.2 - 10668 m
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	0 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Cables included	AC
Scalability	1S
Processor code	SR335
Processor ARK ID	97123
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Thermal solution specification	PCG 2015C
Intel Identity Protection Technology version	1.00

Weight and Dimensions

Depth	292.1 mm
Width	92.71 mm
Height	290.06 mm
Weight	5140 g